Alleppey Sharing HouseBoat
Sharing Houseboat | Kerala Best Backwater Experience
Understand our booking cancellation and refund procedures
At {{ MyHelper::getSiteSettingValue(26, 'Alleppey Boating') }}, we understand that plans can change. This Cancellation and Refund Policy outlines the terms and conditions for canceling your houseboat booking and the applicable refund procedures.
We encourage you to read this policy carefully before making a booking. By completing a reservation, you agree to the terms outlined below.
Cancellations must be made in writing via email or through our website. The cancellation date is determined by when we receive your written notice.
| Cancellation Period | Cancellation Charges | Refund Amount |
|---|---|---|
| 30 days or more before check-in | 10% of booking amount | 90% refund |
| 15-29 days before check-in | 25% of booking amount | 75% refund |
| 8-14 days before check-in | 50% of booking amount | 50% refund |
| 3-7 days before check-in | 75% of booking amount | 25% refund |
| Less than 3 days or No-show | 100% of booking amount | No refund |
Refunds will be processed according to the following guidelines:
Our customer support team is here to assist you with any cancellation or refund queries.